Frequently Asked Questions
Everything you need to know about our American-made essentials.
Where are American Giant products manufactured?
We are committed to a 100% American supply chain. From the cotton grown in the South to the stitching in our factories, every garment is made right here in the USA.
What is your return and exchange policy?
We offer free returns and exchanges on all domestic orders within 30 days of purchase, provided the items are in unworn and unwashed condition with original tags attached.
How long will it take for my order to ship?
Standard shipping typically takes 5-7 business days. Once your order leaves our facility, you will receive a tracking number via email to monitor its progress.
How should I care for my heavy-weight hoodies and tees?
To maintain the longevity of your garments, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid bleach and high-heat drying to prevent shrinkage.
Do you offer a lifetime guarantee?
We stand by the quality of our craftsmanship. If your gear has a manufacturing defect or fails under normal wear and tear, please contact our support team for a repair or replacement.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and interest-free installments via Afterpay.